Jyoti Hardware and Steel Merchant (hereinafter “Jyoti Hardware”) recognizes the importance of your privacy and is committed to maintaining the confidentiality of the information you provide as a responsible data controller and processor.
This Privacy Policy outlines how Jyoti Hardware collects, uses, shares, and protects your personal information when you interact with us.
1. Applicability
This Privacy Policy applies to any individual (“User”) who purchases, intends to purchase, or inquires about products or services provided by Jyoti Hardware through our website (jyotihardwares.com), in-person visits at our store at Baseshwar Chowk, Latur – 413512, via phone (9673093999), or through other channels (“Sales Channels”).
By accessing or using our website or Sales Channels, you agree to the terms of this Privacy Policy. If you do not agree, please do not use or access our services.
This Privacy Policy does not cover the privacy practices of third-party websites, even if linked from our website. We recommend reviewing the privacy policies of those sites when you interact with them.
2. Information We Collect
a) Personal Information:
When you interact with us, we may collect the following personal details:
- Name
- Contact number
- Email address (info@jyotihardwares.com)
- Address
- Business/Company Name (if applicable)
- Payment details (for billing and invoicing)
- Any other information voluntarily provided during your inquiries or transactions.
b) Cookies and Session Data:
We use cookies to enhance your browsing experience on our website by remembering your preferences and understanding site usage patterns. Cookies help us:
- Log you in efficiently
- Show relevant offers
- Track the effectiveness of advertising campaigns (via third-party analytics, if used)
Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer.
We may also collect session data such as:
- IP address
- Browser type
- Operating system
- Referring URLs
- Time spent on the website
This helps us improve our services and analyze user behavior without identifying you personally.
3. How We Use Your Information
We may use your information:
- To fulfill orders and deliver products or services you request.
- To respond to inquiries and provide customer support.
- To send updates, invoices, and important notifications related to your purchases.
- To improve our website, services, and customer experience.
- For marketing communications, only if you have not opted out.
4. Sharing Your Information
a) Service Providers and Suppliers:
We may share your information with suppliers or logistics partners strictly to fulfill your orders. These partners are authorized to use your information only for the intended purpose.
b) Business Partners:
We may share non-identifiable or aggregated information with business partners for analytical or promotional purposes.
c) Legal and Regulatory:
We may disclose your information:
- If required by law or governmental authorities
- To protect our legal rights, users, property, or safety
- To prevent fraud or security issues
5. Data Security
We take commercially reasonable measures to protect your personal information. However, no online transmission can be 100% secure, and Jyoti Hardware cannot guarantee complete security. Users are encouraged to log out after using shared computers.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction or updates to your information
- Request deletion of your personal information (subject to legal obligations)
For any such requests, please email info@jyotihardwares.com.
7. Changes to This Policy
Jyoti Hardware may revise this Privacy Policy from time to time to comply with legal requirements and improve customer experience. We will post any updates on our website, and your continued use of our services will constitute acceptance of the updated policy.
8. Account Deletion
If you wish to delete your account or have your data removed from our records, please email info@jyotihardwares.com with your request, and we will process it to the extent technically feasible.
9. Copyright Notice
All content on jyotihardwares.com, including text, images, and logos is the property of Jyoti Hardware and Steel Merchant and is protected under applicable copyright laws. Reproduction or redistribution without permission is prohibited.
10. Consent and Contact
By using our website or engaging with Jyoti Hardware, you consent to this Privacy Policy.
For any concerns, queries, or to exercise your data rights, please contact:
Jyoti Hardware and Steel Merchant
Baseshwar Chowk, Latur – 413512
Contact: 9673093999
Email: info@jyotihardwares.com
